Appraisal Interviewing Skills
This course prepares
managers at all levels to hold productive appraisal interviews.
The course spends some time
looking at what and how to prepare for the appraisal interview as well as
developing the face-to-face skills required to hold meaningful appraisals.
The course is most
effective where the employer has an appraisal scheme in place, as the course
material and skills exercises can be written exclusively for the scheme.
This is something we can assist with if the scheme is not yet developed.
This course will enable participants
Gain confidence when interviewing
Understand the importance of
Know how to use the
documentation properly and effectively
Be able to prepare and
ask quality questions
Give feedback and
accept feedback Know how to set and agree plans for the future
Be able to appraise
poor performers as well as high flyers
Ensure that the
appraisal is a worthwhile experience for both people involved
The aims of
your appraisal scheme
purpose of your scheme
appraisal can and cannot do
What does everyone want from appraisal?
What to discuss and what to expect to
Preparing for the
How to use your
Using facts and
achievements and areas to improve
Setting business and
Handling training and
Getting the environment right
The stages in the
Opening the interview;
establishing rapport and getting off on the right foot
During the interview,
giving and receiving feedback
Setting and agreeing
and development needs
topics, weaknesses, attitudes and behaviours.
recognition and encouragement
closing the interview
using your scheme to appraise each other!
Identifying follow up
actions and interim reviews
Hazards managers walk
into; how to spot and avoid them!
Personal learning points
and action plans