steps to creating positive attendance
experience in attendance management has taught us that a blend of activities
works best. The blend will vary from company to company, however, we invariably
find positive attendance results from:-
Step 1 We assess the situation and data, we look
for patterns and trends. Where are the hot spots? Why? What are the real reasons
for poor attendance? What do employees think and what do managers do?
You will need an
effective and legally compliant attendance policy and procedure. This will let
employees know what is expected of them, what help is available, and informs
them of how all absences will be managed.
Step 3 An attendance monitoring system will help
line managers record and track absences. We monitor all employees.
Step 4 We introduce back-to-work-interviews for
all absences on every occasion. We will hold interviews and review with your
employees and train line managers how to hold their own interviews.
Step 5 We hold formal attendance reviews for
persistent or long-term cases. At this point, legal advice may be needed, so our
legal expert keeps a watchful eye on the process. Do not forget, we also have to
make allowances and adjustments for those genuine cases that need your support.
Step 6 We keep at it. This is a not a quick-fix
solution. Regular progress-chasing all cases with line managers and holding
support meetings for managers is essential.
Click here to read about our
experience in this area ...